The Call List

THE CALL LIST, LLC, a Missouri limited liability company (“The Call List” “we” “us” or “our”), is a service provider that offers a platform for brands and organizations to host interactive virtual events to engage with audiences. The Call List is committed to maintaining the privacy of personal information collected when you interact with our Services (as defined in our Terms of Service). This Privacy Notice describes the personal information that we collect and how it is used. By visiting our website or using our Services, you agree to the terms of this Privacy Notice.

The Call List collects information from both our brand and organization clients, their employees and contacts (“clients”), and from individuals who sign up to participate in events hosted using our platform or services, or who visit our website (“audience members” or “audience”). The types of information we collect from you and how we use it depends on whether you are a client or an audience member.

Some of the information we collect from clients and audience members constitutes personal data or personal information (“personal information”), which is information that relates to an identified or identifiable natural person.

Client Information Collection and Use

Client Information Collection

If you are a client, we collect information from you through our interactions with you, including when you provide information directly to us (such as when you request our Services or enter into a business relationship with us), automatically through cookies and other tools when you visit our website or host an event, and from other sources, including third parties.

Types of Client Information We Collect and How We Collect It

We may collect the following types of personal information from our clients when we offer or provide our Services:

Your name or company name;
Your postal address (including billing and shipping addresses);
Your telephone number;
Your e-mail address;
Your image if you are a host, viewer or participant of an event;
Your audio as you are a host, viewer or participant of an event;
Your birth date;
Your gender;
Your financial information is collected by PCI-compliant payment provider when we issue an invoice for our Services to you. All payments are processed through our PCI-compliant payment provider.

How we Use the Client Information we Collect

The information we collect from clients is processed pursuant to a prospective or actual business relationship with you, or in furtherance of our legitimate business interests. Specifically, we use information collected from clients to:

Provide you with our Services;
Respond to your inquiries, collect your suggestions, and fulfill your requests;
Communicate with you about our business relationship, including sending you important information about our website, service, terms, conditions and/or policies, and administrative information;
Connect you with audience members who register for an event;
Monitor and evaluate events, including the success of the event;
Allow you to communicate and interact with others through the Services (for example, through a blog, message board, messaging functionality, chat functionality, profile or other social media);
Send you opportunities and marketing information that we believe may be of interest to you through direct marketing and e-marketing efforts, unless you request that we do not use your information for this purpose (you may opt-out of these optional communications at any time);
Personalize your experience on the website by presenting opportunities, products and offers tailored to you;
Fulfill your directive, when you otherwise direct us to use your information in a certain way;
Act as we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process and for any legal purpose; (c) to investigate security breaches; (d) to respond to requests from public and government authorities; (e) to enforce our terms and conditions; (f) to protect our operations; (g) to protect our rights, privacy, safety or property, you or others; and (h) to allow us to pursue available remedies or limit the damages that we may sustain; or
Carry out any other purpose described to you when the information was collected or that you have consented to.

We may combine personal information that we collect about you with personal information you provide to us through other sources, such as direct inquiries or marketing events. We will use the combined personal information in accordance with this Privacy Notice for as long as it is combined.

Audience Member Information Collection and Use

How we Collect Audience Information

If you are an audience member, we collect information from you through our interactions with you, including when you provide it to us directly (such as when you register for an event, fill out a form on our website, or participate in a survey or an event), automatically through cookies and other tools when you visit our website or attend an event, and from other sources, including our clients and other third parties. TCL clients that host events using our services determine the event registration fields that ask you for certain data when you sign up for an event.

Types of Audience Information We Collect and How We Collect It

If you are an audience member, some of the information we collect directly from you is required for you to attend an event, including:

Your name;
Your e-mail address; and
Your financial transaction information for events that require payment to attend. We process all payments through a PCI-compliant payment processor, and we do not directly collect or maintain any financial information such as credit card information or account numbers.

Some of the information we collect from audience members is not required to attend an event, or is automatically collected from you depending on your interactions with us. This information includes:

Your username, if you choose to create one, is automatically collected when you attend an event;
Information about your device, including where you are joining an event or accessing the website from, your domain name, and your IP address;
When you choose to attend an event, we automatically collect activity information about how you interact with the event, including if you choose to raise your hand or respond to a poll during the event;
When you choose to attend an event that offers video capabilities, we automatically collect image or video information if you choose to turn on your video or provide your image during the event;
When you choose to attend an event, we automatically collect audio information if you choose to unmute yourself and speak during the event;
Information you provide when given the option to provide additional information on an event login page. The information on these pages is determined by our clients, who sometimes choose to ask audience members to provide additional, optional information;
Your birth date, if you choose to provide it;
Your gender, if you choose to provide it; or
Any other information you choose to provide when you attend an event or interact with our Services.

If you choose not to provide us with certain optional information, you may not experience the full functionality or benefit of our interactive platform.

How we Use the Audience Information we Collect

The information we collect from audience members is processed pursuant to a prospective or actual business relationship with our clients or with you, or in furtherance of our legitimate business interests. Specifically, we use information collected from audience members to:

Provide you with our Services;
Authenticate your requests and to allow you to attend an event;
Respond to your inquiries, collect your suggestions, and fulfill your requests;
Send you opportunities and marketing information that we believe may be of interest to you, including information about upcoming events, invitations, exclusive deals, sales and products, unless you request that we do not use your information for this purpose (you may opt-out of these optional communications at any time);
Connect you with clients who host events on our platform;
Monitor and evaluate events, including the success of the event;
Inform the client about the success of an event you attend;
Personalize your experience on the website by presenting opportunities, products and offers tailored to you;
Allow you to communicate and interact with others through the Services (for example, through a blog, message board, messaging functionality, chat functionality, profile or other social media);
Fulfill your request, when you otherwise direct us to use your information in a certain way;
As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process and for any legal purpose; (c) to investigate security breaches; (d) to respond to requests from public and government authorities; (e) to enforce our terms and conditions; (f) to protect our operations; (g) to protect our rights, privacy, safety or property, you or others; and (h) to allow us to pursue available remedies or limit the damages that we may sustain; or
Carry out any other purpose described to you when the information was collected.

Automatically Collected Information and Cookies

As mentioned above, we automatically collect certain information from you when you visit our website or attend an event hosted through our platform.

This automatic information collection may occur through our use of cookies, pixel tags, and similar methods. The types of cookies we use on our Services include:

Marketing
Analytics
Essential
Performance
Application functionality

Information collected automatically is sent to us by your web browser or your internet service provider when you visit our website or attend an event. This information typically includes your domain name, your username, and your numerical IP address. The amount of information sent by your web browser depends on its settings. Please refer to your browser if you want to learn what information it sends. Most browsers are set to accept cookies by default, but you may be able to change your settings so that your browser rejects or removes browser cookies. Disabling cookies for our website may affect the performance, functionality and availability of our website and Services.

We use information we collect automatically from website visitors to see which web pages you visit at our website, which website you visited before coming to our website, and where you go after you leave our website, which helps us understand how our visitors use our Services and how we can improve them.

As described above, we also automatically collect certain information when you attend an event. Please refer to the above “Audience Information” and “Client Information” sections to learn about the information we automatically collect from clients and audience members who attend events.

Information Sharing and Third Parties

The Call List primarily functions as a Service provider to our clients, who engage us to provide a platform to host events on their behalf. Accordingly, when an audience member registers for or attends an event hosted on The Call List’s platform, we share this information with the client who engaged us to host the event. The event information we share with clients may include recordings of the event, which may encompass audience member audio and video information. This audio and video recording information shared with our clients may constitute “biometric information” under certain laws. You may choose not to provide us with your audio and video information. If you do not consent to our sharing of your audio or video information, do not provide it to us. Similarly, if we offer a contest, survey or a promotion on behalf of the client and you choose to participate, we will share your information with the client we partnered with to offer the contest, survey or promotion.

We may also share client and audience member information as follows:

With vendors, consultants and other service providers who need access to personal information to carry our Services on our behalf;
In response to a request from information if we believe disclosure is advisable or required, including to comply with any law, legal process, or requests by public authorities, law enforcement or third parties;
To investigate actions we believe are inconsistent with our agreements or policies, or to protect the rights, property and safety of The Call List, our clients and our audience members;
In connection with or during negotiations of any merger, sale, financing or acquisition of all or a portion of our business by another company; and
With your consent or at your direction

We also share aggregate and de-identified information that is not personally identifiable with our business partners and other third parties.

We do not sell personal data.

We may use third-party advertising companies to serve ads when you visit our website. Please note that these companies may use information about your visit to this website in order to provide advertisements about goods and services that might be of interest to you. In the course of serving advertisements to this website, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://networkadvertising.org/optout_nonppii.asp.

Links to Other Sites

By nature of our service offerings, our website and events contain links to websites, products, and materials not offered, administered, run, or otherwise controlled by The Call List. This Privacy Notice applies only to information collected on The Call List’s website or through The Call List’s platform and not to information collected on linked sites. We encourage you to be aware when you leave this website and to read the privacy statements of each and every linked site that collects your personal information.

Your Choices

If you wish to update, correct or delete information that The Call List maintains about you, you may do so by emailing us at info@thecalllist.com. Please note that we will take steps to verify that the request is valid, including insuring that you are the person making the request. We may also retain certain information that we are required by law to retain, or where we otherwise have a lawful and legitimate business purpose for retaining the information.

If you wish to stop receiving promotional communications from us, you may opt-out at any time by unsubscribing through the mechanism provided in the email, or by contacting us at info@thecalllist.com. If you opt-out, you may still receive non-marketing communications from us, such as communications about your account or updates to our Services, policies or terms.

Data Retention

The Call List retains personal information only for as long as necessary to provide our Services. Most event data, including information automatically collected during the event, is aggregated immediately following the event. In the event that personal information is not aggregated, or if event information is recorded, we retain information only for as long as necessary following the event, generally no more than 60 days.

Information Security

We use commercially reasonable physical, technical, organizational, and administrative methods consistent with industry practice to protect your personal information from unauthorized access or disclosure. While we consider these policies and procedures to be adequate, there is still a risk that your personal information could be misappropriated. No method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. If you have any questions about security on our site, you can send an email to us at the email address specified below.

Transfer of Information to the U.S. and Other Countries

The Call List is based in the United States. As such, your information is primarily processed in the United States. If you attend an event, visit our website, or otherwise interact with our Services from outside the United States, your information will be transferred to our servers in the United States and accessible in the United States. By accessing The Call List’s website and registering to use our Services, you consent to the transfer of your personal information to the United States. We will endeavor to take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

European Economic Area Residents

If you are a resident of the European Economic Area (“EEA”), you have certain rights and protections conferred upon you by Regulation (EU) 2016/679, known as the General Data Protection Regulation (“GDPR”), and similar Member State laws and regulations. Please contact us at info@thecalllist.com for more information about the rights you have or to exercise your rights.

Our legal basis for processing your personal information is pursuant to our contractual relationship with you (to provide you services you request and/or purchase). We also process personal data pursuant to our legitimate interests, and with data subject consent.

If you are a resident of the EEA, you have certain rights regarding the personal data we process related to you, including the right to access personal data we process about you, to request that your personal data be corrected or updated if you believe it is incorrect, to erasure, and to have your personal data produced in a commonly used, machine readable format for the purpose of transmitting it to another party (data portability). You may also have the right to object to certain processing of your personal data, or request that we restrict processing in certain circumstances. Please note that we will take steps to verify your request, and that we may be entitled to refuse requests where certain exceptions apply. If you would like exercise your rights as a data subject or if you have questions about your rights, please contact us using the contact details provided below.

Children's Information

We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities. We do not direct our websites to children under 16 years of age or knowingly collect information from children for the purpose of selling products or services. If we are made aware that a child under the age of 16 years has provided us with personal information, we will take steps to remove that information and to terminate the child’s account.

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time, so please review it frequently. If we make material changes to this notice, we will notify you here, by e-mail, or by means of a notice on our home page.

Contact Us

If you have any questions, comments, or would like to request access to the information The Call List has gathered about you at this website by contacting us at callme@thecalllist.com.

Privacy Notice of The Call List, LLC